Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can no longer offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it and in the original packaging.
If your refund is approved, this will be processed, and a credit will automatically be applied to your original method of payment, within 7-10 days.
Defective or damaged items will be replaced, report these to Sales@envirogreensupplies.com within 48 hours of receipt to be eligible for replacement.
For exchanges or the product is not quite right for you, send an email to Sales@envirogreensupplies.com and we will arrange collection. Please note, the cost of delivery will be deducted from your refund.
Discounted sale items are not eligible for refunds unless damaged or defective.
If you have not received a refund within 7-10 days, please contact us at Sales@envirogreensupplies.com.
Please remember, we do offer free samples so that you can try before you buy! For free sample enquiries, visit our website www.envirogreensupplies.com and fill in the contact us form.